Once we have received your returned products and if they comply to our conditions of return, the full purchase amount (including shipping costs) will be credited to your account. This amount can then be used to pay a (part of) new order at dmlights, or you can choose for a refund. We will always ask for your confirmation by mail of which option you choose.
In case of a refund, the amount will be reimbursed within 5 working days, depending on the workload of our accounting department. The refund will be done in the same way you initially paid your order. Please keep in mind that the bank needs up to 3 working days to process the payment.
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